PetSmart

5000 Emerald Dr, Sherwood Park, AB T8H 0P5, Canada
+1 780-449-4142
$$$ Pet supply store
(731 Reviews)

Welcome to PetSmart, your one-stop destination for all things pet-related in Sherwood Park, AB. Located at 5000 Emerald Dr, this remarkable pet supply store is more than just a retail outlet; it's a haven for pet lovers looking to pamper their furry friends. With a dedicated focus on pet care and well-being, PetSmart offers an expansive range of products and services that cater to the unique needs of each pet.

At PetSmart, you can find everything you need for your beloved companions, including high-quality pet food, toys, grooming supplies, and accessories. Their offerings extend beyond products; they also provide exceptional services such as Doggie Day Camp and Pet Sitting, ensuring your pets can play and be cared for even when you're busy. Imagine your dog frolicking with friends in a safe environment while you get your errands done! That's the peace of mind PetSmart aims to provide.

What truly sets PetSmart apart is the unwavering commitment to customer service, as echoed in numerous heartfelt reviews. A customer named John Androsoff recently shared his uplifting experience, highlighting how the grooming service for his puppy exceeded expectations. He appreciated the flexibility of the staff, who even accommodated him by scheduling an earlier appointment. "Dog looks awesome!" he enthusiastically noted, pointing to the skilled grooming team's expertise.

Another patron, Sammy J, praised an employee named Kenzie for her profound knowledge and willingness to go above and beyond in assisting customers. Such personalized attention can make all the difference, transforming a routine shopping trip into a memorable experience. Meanwhile, Matthew Berryman was left thoroughly impressed by "Cali," who not only helped him find what he needed despite stock issues but also ensured he knew exactly where to go next. It's this level of dedication and care that fosters loyalty among customers.

PetSmart's welcoming atmosphere is reflected in reviews praising the friendliness and helpfulness of the staff. Marlene couldn't be happier with her bunny's new diet, while Alana Gueutal loves the knowledgeable team who always provide the right products. A first-time grooming experience with Taylor brought pure joy to Marilyn Hooper, who now looks forward to regular visits thanks to the excellent, caring service offered.

Whether you're looking for the latest pet supplies or need a reliable caretaker for your furry family member, PetSmart has you covered. With a commitment to enriching the lives of pets and their owners, this local store stands out as a beloved pillar in the community. Experience PetSmart today, where pet care is not just a service, but a passionate calling.

Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Service options
Offers kerbside pickup
Offers delivery
In-store pick-up for online orders
Has in-store shopping
On-site services available
No same-day delivery
Planning
Good for quick visit
Payments
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Openings Hours
Checking

Monday

Closed

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 7:00 PM

731 Reviews
John Androsoff

22 Sep 2025

Took my puppy to the groomers here. Booked in a day in advance as they had some staffing shortages. But that’s ok. They called me 90 mins before my scheduled appointment and asked if we could come early. I was already nearby. So it worked out perfectly! Quick Pawdicure for pup! Great service. Dog looks awesome! Thanks ladies!

Sammy J

12 Sep 2025

Had an incredible experience here with ‘Kenzie. She was so knowledgeable and helpful, went above and beyond for us. Will be returning to be helped again by this young lady.

matthew Berryman

20 Aug 2025

Absolutely stunningly good service today from "Cali". She went out of her way to find what I needed, even though there was no stock, she called and confirmed I would find exactly what I needed from another location, and that the stock was actually there for me to go get... I won't forget this service, and likely will wait along time before I get the same service ANYWHERE! Thankyou again " Cali"

Marlene

30 Jul 2025

The staff is always very friendly at our location from walking into the store, very knowledgeable about the products to completing my purchase. Our bunny is very happy with his kibbles and hay products

Alana Gueutal

22 Jul 2025

I love coming here. The staff are knowledgeable, so kind to my animals, and we always get what we need!

Marilyn Hooper

30 Jun 2025

First time taking our cat to a groomers. The experience could not have been more rewarding. Taylor was so knowledgeable and loving. I am thrilled that the first experience was so positive. I will be taking her in for regular grooming now. The on-line appointment process was super easy and all the information that you need ahead of time is listed.

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